How can we help you?

Browse the topics below to find what you are looking for.

The Starter Kit

I am using liquid wax today, is it the same?

No. Liquid wax is still sticky and attracts dirt also inside the rollers of your chain, which requires you to periodically clean your drivetrain. Not with Cyclowax. Every re-wax is a deep clean on its own. And contrary to liquid wax, it stays clean to the touch. Always.

Why do I need to buy a Starter kit?

To be able to enjoy the always clean chain experience. It contains all the essential tools to get you up and running with waxing.

You need to start from a spotless clean drivetrain, that is where the Bike Preparation Kit comes in. Secondly you need a pre-waxed chain, which contains no single drop of oil. With this chain you can enjoy your first clean rides. After 300 km, you re-wax your chain to deep clean and thoroughly lubricate it. For that, you have the Waxing Kit.

Is Cyclowax for all weather conditions?

Yes. Cyclowax wax does not attract dirt and is excellently water-repellent, but in wet conditions more frequent waxing will be necessary.

Can I use Cyclowax on my Gravel and Mountain bike?

For sure. Cyclowax can be used on several different types of bikes especially Road, Gravel, Mountain and TT bikes. The advantages of a clean chain when riding in dirty conditions are just great.

Can I use Cyclowax on my Indoor Bike Trainer?

Yes, you will have to prepare your indoor bike trainer in the same way you prepared your outdoor bike. Side note, a freshly waxed chain will shed some wax flakes at the start. This is unavoidable, but it beats oil stains on your floor anytime and is easily removed with a vacuum cleaner. You can reduce the effect by using your chain outdoors first and loosen the chain thoroughly before installing.

Can I touch my chain with my bare hands?

Yes, as your chain and drivetrain does not attract dirt you can touch your chain with your bare hands. No more chainring tattoos, no more dirty hands. Your bike mechanic will be grateful too.

Why is it a pre-order?

The Clean Chain Starter Kit is the result of intensive development and is the first of its kind to hit the market. Based on sales of the product, all items will be put into production and delivered to your home this summer!

Waxing

How do I know when I need to wax?

The Clean Chain Starter Kit gives you access to our Cyclowax app. 

By connecting it to Strava, you'll know when to re-wax your chain. This timely maintenance always ensures the best performance and saves your gear. Better for your wallet and the planet.

Why do I need to replace my Wax Tablet after 8 uses?

The hot liquid wax deep-cleans and re-lubes your chain every single use. After 8 times the wax becomes saturated and needs to be replaced to continue to enjoy the best performance. With your Cyclowax app you can exactly see how many waxes you have left.

Can I use my same heater for multiple chains and bikes?

You can use your Cyclowax waxing tools for all bikes. And you can also keep track of the waxing of your multiple bikes with the Cyclowax app.

If you use Cyclowax on several bikes, make sure that you use a specific Cyclowax chain for each bike. The subtle difference between drivetrains can affect the wear of your chain and drivetrain.

What is the wax made of?

We use high grade wax and friction lowering additives. The exact ingredients are a secret. No solvents or harmful chemicals added.

Can I use my Wax Tablet also for my other bikes?

You can use your wax and your Cyclowax waxing tools for all bikes. With the Cyclowax app you can also track your waxing of your multiple bikes. Just make sure you use a chain only on one bike. Switching the same chain between bikes is not a good idea. The subtle difference between drivetrains influences the wear and tear drastically. So if you want to use Cyclowax on multiple bikes, use an extra Cyclowax chain per bike. Remove all grease by preparing the drivetrain of your other bike(s) in the same way you prepared your first bike.

Cyclowax chains

Can I use my own chain?

To enter the world of a spotless drivetrain, it is necessary to start with a pre-treated chain, free from grease and already coated with a fresh wax. The 10- and 11-speed Cyclowax chain includes a tool-free quick link that allows you to open your clean chain with your bare hands. The 12-speed tool-free quick link is under development and will be available later this year.

Is the Cyclowax chain a high performing chain?

Absolutely. The 10 and 11 speed chains are based on the Connex sX chains which are known as one of the highest quality chains. The stainless steel inner link and the innovative high-grade nickel coating make this chain extremely resistant to corrosion. On top of that it contains a high-performance plate geometry that ensures smooth shifting.

Can I use my Cyclowax chain on other bikes?

Switching the same chain between bikes is not a good idea. The subtle difference between drivetrains influences the wear and tear drastically. So if you want to use Cyclowax on multiple bikes, use an extra Cyclowax chain per bike. Remove all grease by preparing the drivetrain of your other bike(s) in the same way you prepared your first bike. You can use your Cyclowax waxing tools for all bikes. And you can also track your waxing of your multiple bikes with the Cyclowax app.

Do I need to clean my chain after my ride?

No, that is the beauty of Cyclowax! No degreasers or special cleaning products needed. In case you chain and bike are dry and you have not passed the 400 km mark, you can just store your bike and your a ready for the next one. In case you want to wash your bike, you take your chain off and you only need water, a bit of soap and a sponge to entirely wash your bike! After wet rides it is recommended to re-wax your chain to drain out any water, deep clean your chain and foresee a fresh wax layer.

Installation

What tools do I need to install Cyclowax?

The Cyclowax Clean Chain starter kit contains the Cyclowax pre-waxed chain and all the necessary tools to prepare your bike and start with waxing. During the installation, the only items you need that are not in the kit are: a chain whip, an Allen key and a chain cutter. If needed, you can buy a chain whip and chain cutter at the check out.

Do I need to install a new cassette and pulley wheels?

Not necessarily. The Cyclowax Clean Chain Starter kit contains a Bike preparation kit to degrease your cassette, chainrings, derailleur and pulley wheels. If it is anyway time for a new cassette and pulley wheels, you can install new ones so you only need to degrease your derailleur and front chain ring.

close menu 1